Address book case sensitivity failing
Incident Report for Bitpanda Custody Ltd
Resolved
This incident has been resolved.
Posted Jan 31, 2024 - 19:34 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 31, 2024 - 15:21 UTC
Identified
We have identified an issue within TrustVault where Address Book rules, if enabled, are being over zealous and not allowing some transactions on EVM chains.
If you are planning on transacting on these chains with addresses previously in your address book your transaction may not go through at this stage.
Posted Jan 31, 2024 - 13:12 UTC
This incident affected: TrustVault.