Binance Smart Chain indexer stalled
Incident Report for Bitpanda Custody Ltd
Resolved
The indexer has caught up to the head of the chain and balances should now be up to date.
Posted Jul 29, 2022 - 15:15 UTC
Monitoring
We have implemented a work around and the indexer has started again. It will take a little while to catchup to the head of the chain and we will continue to monitor it whilst it catches up to the head of the chain.
Posted Jul 29, 2022 - 13:02 UTC
Identified
We have identified an issue which has caused our Binance Smart Chain indexer to stall. This will mean balance information on this chain may be out of date.
We are working on a fix for this issue.
Posted Jul 29, 2022 - 11:57 UTC
This incident affected: TrustVault, TrustVault Web, TrustVault API, and TrustVault MetaMask Extension.